Shipping Policy
Shipping Policy
Welcome to By Krohnstad! We are delighted to have you as a customer and want to ensure you have a seamless shopping experience. Please review our shipping policy below.
Free Shipping over 800 SEK Within Sweden
We are pleased to offer free shipping on all orders over 800 SEK within Sweden.
Order Processing Time
We understand the excitement of receiving your new jewelry. That's why we strive to process and ship your orders as quickly as possible. All orders are dispatched within 1-3 business days after we receive your order.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This way, you can follow your package's journey and know exactly when to expect it.
Delivery Times
Delivery times may vary depending on your location and the shipping method selected at checkout. Please note that weekends and holidays may affect shipping times.
International Shipping
We are pleased to offer international shipping to our global customers. Please be aware that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer.
Shipping Costs
For orders outside of Sweden, shipping costs are calculated at checkout based on the destination and shipping method chosen. We offer various shipping options to meet your needs.
Address Accuracy
To ensure timely delivery, please make sure your shipping address is correct and complete at the time of purchase. We are not responsible for packages delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
In the rare event that your package is lost or arrives damaged, please contact us immediately at [your email address] so we can assist you with a resolution.
We appreciate your trust in By Krohnstad and are committed to providing you with beautiful jewelry and excellent service. If you have any questions or need further assistance, please do not hesitate to contact us.
Warm regards,
The By Krohnstad Team